Privacy Policy

BlackGate Partners, LLC

Effective Date: January 20, 2026

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BlackGate Partners, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and your rights regarding your data, including SMS communications and mobile data protections.

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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

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BlackGate Partners, LLC DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.
All text messaging originator opt-in data is kept strictly confidential.

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1. Information We Collect

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We collect the following categories of information:

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Personal Information
• Name, email address, phone number, and physical address
• Payment information when you request services or complete transactions
• Communication consent records and timestamps (SMS, email, forms)

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Customer Communication Data
• Inquiry records
• Appointment details
• Service history, preferences, and feedback
• Support and conversation logs

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Technical & Non-Personal Information
• IP address
• Browser and device information
• Website analytics and usage patterns
• Cookies and similar tracking technologies

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2. How We Use Your Information

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We use your information to:
• Provide, operate, and improve our services
• Process payments and transactions
• Communicate regarding inquiries, appointments, and updates
• Send marketing communications where consent is provided
• Maintain records of communication preferences and consent
• Improve website functionality and user experience
• Ensure security, fraud prevention, and legal compliance

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3. SMS Messaging & Compliance

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Text Message Program Terms & Conditions

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By opting into SMS messaging from BlackGate Partners, LLC, you agree to receive text messages related to your inquiry, services, appointments, customer support, and important updates.

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Opt-In & Consent
• Messages are sent only after explicit consent
• Timestamped opt-in records are maintained
• We comply with TCPA and applicable messaging regulations

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Message Frequency
• Message frequency varies based on your interaction with our services
• Message and data rates may apply

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Opt-Out Instructions
• Reply STOP at any time to cancel
• You will receive a confirmation message
• No further messages will be sent unless you re-opt in

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Help & Support
• Reply HELP for assistance
• Contact: 380-324-4875
• Email support available via website contact page

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Carrier Notice
• Carriers are not responsible for delayed or undelivered messages
• Supported carriers include major U.S. carriers and most regional providers

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SMS Data Protection Statement

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No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information may be shared with subcontractors solely to support operational services such as customer service or message delivery.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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We implement strict safeguards to protect SMS consent records and communication data.

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4. Information Sharing & Disclosure

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We do not sell, rent, or trade personal information.

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We may share data with:

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Service Providers
• Payment processors
• CRM and communication platforms
• Appointment scheduling systems
• SMS delivery providers (only to send messages you consented to receive)

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All providers are contractually required to maintain confidentiality and security.

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Legal Requirements
• Compliance with legal obligations
• Court orders or lawful requests
• Protection of our rights or prevention of fraud

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Business Transfers
• Merger, acquisition, or asset sale
• Data remains protected under this policy

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All categories exclude SMS opt-in data and consent, except messaging providers required to deliver the service.

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5. Data Security

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We maintain reasonable administrative, technical, and physical safeguards including:
• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security monitoring and updates
• Staff training on data protection
• Backup and disaster recovery procedures
• Breach notification processes where required

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No internet transmission is 100% secure, but we strive to use commercially acceptable protections.

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6. Cookies & Tracking Technologies

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We use cookies to:
• Analyze website traffic
• Remember preferences
• Improve functionality
• Measure service effectiveness

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You may control cookies through browser settings. Disabling cookies may limit site features.

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7. Your Rights & Choices

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You may:
• Access, update, or delete your personal data
• Opt-out of marketing emails via unsubscribe links
• Opt-out of SMS by replying STOP
• Request details about how your data is processed
• Withdraw consent for future communications
• Submit a complaint to a relevant authority

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To exercise rights, contact us using the information below.

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8. Third-Party Links

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Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
This policy applies only to information collected by BlackGate Partners, LLC.

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9. Changes to This Privacy Policy

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We may update this policy periodically.
The latest version will always be posted on our website with the updated effective date.
Material changes may be communicated by email or website notice.

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10. Contact Us

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BlackGate Partners, LLC

Phone: 614-219-9231
SMS
Support: 380-324-4875

Email: brussell@goblackgate.com

Website: https://goblackgate.com/privacy-policy/

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By using our website and services, you consent to this Privacy Policy.

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